Company
Founded in 2013, 1CS specializes in cloud technology solutions, helping businesses navigate cloud adoption and transformation. With 35 employees and a customer-focused approach, 1CS delivers tailored strategies to address unique challenges, positioning itself as a leader in the cloud ecosystem.
The Challenges
Before adopting Info-Tech’s HRMS software in December 2019, 1CS faced significant challenges in managing its HR and payroll processes. These included:
- Time-Consuming Processes: Collecting payroll raw data, such as overtime figures, unpaid leave calculations, and claims, required considerable time and effort.
- Manual Data Entry: Entering payroll details for each employee was tedious and prone to delays.
- Human Errors: Mistakes in payroll categorization led to miscalculations in employee salaries and tax deductions, creating additional administrative burdens.
These challenges hindered operational efficiency and consumed valuable time that could be better spent on core business activities.
The Solution
To address these challenges, 1CS implemented Info-Tech’s HRMS software, which transformed its HR operations in several ways:
- Streamlined Payroll Management: Automated categorization of pay groups and simplified payroll calculations eliminated the need for manual data entry.
- Enhanced Time Tracking: Real-time attendance tracking using GPS functionality and streamlined input of work schedules improved accuracy and oversight.
- Customisable Reports: The software's reporting features enabled the easy generation of leave reports, staff information, and payroll details, enhancing decision-making.
- Employee Convenience: Employees gained quick access to payslips, leave applications, and claim submissions via the app, while managers found the approval process intuitive and efficient.
- Time Savings: Automated CPF and bank payout file generation saved significant time, allowing the HR team to focus on strategic initiatives.
By choosing Info-Tech, 1CS streamlined its HR processes, improved operational efficiency, and empowered its employees and management with user-friendly tools.
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“Good services. Great peoples. User friendly app. The implementer and support specialists has been very helpful, responsive, and dedicate to their work. The constantly follow up ensure that we set up the system in proper and function well. We are pleased to have them and hope they will keep up the good services. ”
“We can now view employees’ working shifts, attendance & payroll more efficiently and effectively. And we no longer have to worry about human error when doing payroll processing.”
“Generally this Infotech HRMS system is easy for us to complete our tasks, such as generating a relevant report. The Time Management Software is a good system to check on our employees’ attendance and to generate the Individual Attendance Report. We would strongly recommend other companies to use this software. Kudos to Info-Tech for reducing our hours on payroll! ”
"Info-Tech’s HRMS has streamlined our payroll and HR processes, saving time and reducing errors, allowing us to focus on growing our business."
Tracy Lee
General Operations Manager