Company
Established in 2010, Bostex Technologies specialises in the research and development of Smart Integrated Security Management and Control Systems. The company is committed to delivering innovative, integrated security systems and aims to become a global leader in addressing specific needs within the security access management control sector.
The Challenges
Before adopting Info-Tech’s HRMS, Bostex faced inefficient, error-prone manual HR processes that hindered productivity and employee satisfaction. Payroll management was tedious, with frequent errors and time-intensive payslip distribution posing confidentiality risks.
The outdated claims process, requiring original receipts and lengthy verifications, caused delays and frustration. High workloads, manual tasks, and a single-layer HR approval system created bottlenecks, limiting departmental collaboration and transparency.
The Solution
Info-Tech’s HRMS Software automated payroll calculations, eliminating errors and streamlining salary processing. A one-click payslip publication feature replaced manual distribution, freeing HR staff for more critical tasks. The transition to a paperless claims system improved convenience and transparency, enabling employees to submit and track claims via a mobile app for faster processing and an enhanced user experience.
The multi-level approval process transformed HR operations by fostering collaboration, accountability, and transparency across departments. Info-Tech’s dedicated customer support also provided prompt, expert assistance, ensuring a seamless transition and optimal platform use.
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“This is to inform that we are satisfied with the support service provided by your employee as he is responsive in his reply and getting back to us on our queries and issues. In addition, he has been found to be comprehensive in his explanation on your software support. Such support service is definitely helpful.”
“We are really impressed by the great service the Implementation Specialist has been providing to us. She is very experienced and professional when handling our issues. With her patience and guidance, we managed to get the system to roll out live within the short timeframe. Unfortunately, we are unable to utilize some of the payroll features as it does not fit to our company payout structure.”
“Infotech has a brand name where the software has the potential to break all the hindrances and saves time . It has a unique potential to notify and calculates promptly all the payroll calculations . It has look and feel software where it admires and gives all break up of calculations. ”
“I highly recommend Info-Tech’s HRMS software to other companies looking to enhance their HR processes. Its functionality, ease of use, and robust support can significantly streamline operations and improve employee satisfaction.”
Annie
HR Executive