Company
Flowtek Engineering delivers professional engineering solutions across industries like Semi-Conductors, Healthcare, and Pharmaceuticals. Specializing in turnkey projects, their team of 50 experts excels in planning, executing, and commissioning large-scale plants and equipment, earning a trusted reputation in the industry.
The Challenges
Before implementing Info-Tech’s HRMS software, Flowtek relied on a traditional Time Card Machine for attendance tracking. This system required employees to physically punch in at the workshop, while off-site workers had to manually fill out separate time cards. Reconciling data from these two systems was both time-consuming and prone to human error, creating inefficiencies for the HR team.
As the workforce expanded, manual handling of time cards, discrepancies, and payroll calculations became increasingly cumbersome. The growing administrative burden highlighted the need for a more reliable, accurate, and scalable solution.
The Solution
In February 2022, Flowtek transitioned to Info-Tech’s HRMS software, revolutionizing their HR operations. The mobile app unified all employees under a single platform, ensuring precise time-tracking and seamless payroll calculations. This digitization eliminated manual errors and streamlined processes such as leave requests, medical leave submissions, and claims, making paperless workflows a reality.
Employees now enjoy the convenience of applying for leave, submitting claims, and clocking in attendance via the app, along with instant updates on approvals. For the HR team, the automated system simplifies complex tasks, enabling them to focus on strategic initiatives. With scalable features and insightful analytics, Flowtek’s management can make informed decisions, optimizing resource allocation and planning for future growth.
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“Info-Tech has excellent employees! My assigned Implementer went to great lengths to help me and he knew what to do to solve my problems quickly. Such support builds great working relationships is to be commended.”
“This is to inform that we are satisfied with the support service provided by your employee as he is responsive in his reply and getting back to us on our queries and issues. In addition, he has been found to be comprehensive in his explanation on your software support. Such support service is definitely helpful.”
“It has always been a pleasure dealing with your company, but I wanted to make a specific mention of this experience as Ram’s professionalism and friendly manner exceeded my expectations. Such a commitment to great customer service is to be commended. I also would like to take this opportunity to share the software which for its easiness, user-friendliness, and automation of the calculation is very prominent and handy when using the software. You may share my testimony with your potential customers. ”
“While searching for the ideal HRMS software, Info-Tech provided a detailed and holistic overview of the system's capabilities and most importantly, Info-Tech understood the company's operational gaps and is able to provide solutions and bridge these gaps through Info-Tech’s functions.”
Goh Wei Hao
Operations Director