Company
Thong Kheng Welfare Services Society operates a well-established Adult Disability Home, providing services such as respite care, short-term residential stays, and comprehensive day care programs. Additionally, it manages a Student Care Centre for children aged 7-14 and Senior Care Centres that support over 400 low-income elderly individuals annually.
The Challenges
Before adopting Info-Tech’s HRMS software, HR processes relied heavily on manual steps, resulting in inefficiencies and frequent errors in payroll processing, record-keeping, and compliance reporting.
Generating critical reports like MOM OED and IRA8 was time-consuming and labor-intensive, while tracking attendance and overtime lacked automation and integrated tools, creating additional challenges.
The Solution
Info-Tech's HRMS software was rolled out in three phases starting in June 2023, automating key processes like staff data updates, leave management, payroll, and attendance tracking. This automation reduced repetitive tasks, improved payroll accuracy, and streamlined salary processing with features like bank detail management and payslip creation.
The software’s user-friendly interface and mobile app empowered employees to access payslips, apply for leave, and manage attendance with ease. By integrating overtime tracking and simplifying reporting, the system enhanced HR workflows, enabling faster, more efficient operations with fewer resources.
This comprehensive solution has increased efficiency and accuracy, allowing the HR department to focus on strategic initiatives and modernizing HR and accounting functions.
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“Our assigned Support has been very patient in guiding us on the implementation to the software as some of us are not used to some of the functions. I will definitely recommend Info-Tech to my HR peers.”
“Info-Tech has made processing HR related matters rather seamlessly. Their helpdesk is also prompt and resourceful. Overall would recommend their systems!”
“Great and friendly consultant. The system is user friendly and we can access the system anywhere. Very convenient! Highly recommended!”
“Info-Tech is a clear, user-friendly, and widely accepted system, suitable for organizations of all sizes. Its adaptability to organizational needs and convenient accessibility makes it a preferred choice.”
Walter Kwok
Human Resource Manager